Karen Muggleton | 0417 601 922

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CONFLICT MANAGEMENT – NOT MANAGING IT WILL COST YOU

25% of employees have reported that conflict or the avoidance of conflict has resulted in sickness or avoidance of work. Absenteeism and presenteeism account for an average of 3.2 days lost productivity per worker per year.

Conflict ManagementThat's big hit to your:

  • productivity;
  • customer service;
  • distribution;
  • brand;
  • bottom line profits;
  • your state of well-being

Case study after case study reveal the economic and emotional cost of conflict in the workplace. A recent report revealed conflict in Australia costs businesses $10 B per year! In addition, if not managed, conflict can progress to bullying,and new workplace health and safety legislation places a duty on workplaces to eliminate or minimise, as far as reasonably practicable, these risks to health and safety. This duty includes the implementation of strategies to prevent workplace bullying, and not being able to demonstrate that you have done so can land you in hot water.

I WANT MY STAFF TO WORK HARDER

A recent global Gallup survey revealed only 13% of employees (or 1 in 8) worldwide are engaged at work, psychologically committed to their jobs and likely to be making positive contributions to their organizations.

This finding is the result of a 142-country study on the State of the Global Workplace. The majority of employees worldwide i.e. 63% are "not engaged," meaning they lack motivation and are less likely to invest discretionary effort in organisational goals or outcomes. More concerning is that 24% are "actively disengaged", and this results in unproductive employees at work who typically spread negativity to co-workers. Sound familiar?

Need help with your staff?

Are your staff driving you crazy?

Nine times out of ten when our phone rings, it's for assistance to fire an employee because the business owner has had enough. Wouldn't it be great if you never got to that stage, and had highly functioning, productive employees, adding value to your bottom line?