Karen Muggleton | 0417 601 922

Blog

Want to See Change? Step into Being Human.

Written by Karen Muggleton

I have an unpopular truth to share with you: When it comes to building a new, healthy habit, there is no ONE STRATEGY that works for everyone. If there were, we would all be doing it, and I wouldn’t have a job! Executive coaches like me stay busy because every individual and situation for change is different, and solutions that WORK need to be tailored to that specificity.

Did Your Team Achieve These Success Factors This Financial Year?

Written by Karen Muggleton

After a big year, many businesses find that they aren’t performing at the level they hoped. Is your business hitting the mark? Take a look at these success factors to determine where your business lands:

  1. Your people operate more like a team and less like a group of people.
  2. Your team is motivated to go the extra mile and produce results.
  3. You see enthusiasm for learning and growing with the business.
  4. You work through differences and feel a sense of true comradery.

Communication Breakdown Causing Grief? Ask Your Workplace These Six Questions

Written by Karen Muggleton

Communication in the workplace struggles when relationship uncertainty exists. This uncertainty can start in any number of ways: Someone feels left out, they were unsure about something another person said, and didn’t follow up for fear of looking like they’re missing something obvious. Irrespective of the reason, when someone doesn’t feel connected, trusted, and safe, the sympathetic nervous system  (the one that causes flight or fight) activates, causing the heart rate to rise, the body to tense up, and the mind to focus on threats (real or perceived).  Communication and resulting relationships can’t work with those internal events in place? With their sympathetic nervous system firing, this person doesn’t have the conversations they know they need to have because they don’t feel connected enough, and this in turn fuels the decline of more opportunities to connect. With less opportunities to connect, relationship uncertainty increases. And thus, the downward spiral of communication continues.

EQ Café: Anxiety

Written by Karen Muggleton

Anxiety in the world is growing and it’s affecting youth and adults. But what IS anxiety? Since it’s a feeling, how can we use emotional intelligence to understand and work with it?

Join this interactive, powerful “EQ Café” to practice emotional intelligence together, and explore answers to these important questions about anxiety. EQ Cafés are insightful, fun sessions for people curious about emotional intelligence to connect and learn together.

Giving Feedback and Keeping Relationships Intact

Written by Karen Muggleton

When I ask leaders what the least favorite part of their job is, it’s often giving feedback… especially when that feedback needs to deliver some correction.

I understand; giving feedback can be very difficult. Think about the next time you might give feedback: What’s your approach? Navigating these interactions can feel like a minefield. But if you understand which ‘feedback traps’ to avoid, giving feedback can actually reinforce your relationship with your team.

The Five ‘Feedback Traps’ to Watch Out For

Feeling Alone at The Top? You’re Not Alone.

Written by Karen Muggleton
 

“I want to be considerate. I don’t want to upset people.”

“I’m worried what I have to do will hurt team morale.”

“I don’t want to be seen as one of those ‘awful’ bosses; I am a good and fair person, and I want my team to like me.”

“How will I manage if I make the wrong decision….?”

These are a few of the most common worries leaders and business owners have when making a difficult staffing decision, like hiring, firing, or conflict management. What’s more, when you consider that leaders say ‘people problems’ make up 76% of their business’ challenges, there’s a lot of opportunity for leaders to feel conflicted, worried, and unsure. And, what’s worse, they feel completely alone.

EQ Café: Motivation

Written by Super User

What does it mean to be “motivated”? Is it possible to motivate yourself and others? How? What role do emotions play in fueling commitment and generating energy?

Essential Skill for Reducing End of Year Overwhelm

Written by Karen Muggleton

Essential Skill for Reducing End of Year Overwhelm

It’s the time of year when we all start to feel the pressure.  Diaries start to fill with end of year events, and for some, incomplete goals trigger a need to work harder, and faster.  Trying to fit more into everyday stretches our capacity, and puts tension into already busy workplaces.  We start to ask, what can help us remain effective and high functioning, when there’s just so much to fit in to each day?  How can we manage the overwhelm?

EQ Cafe Growth

Written by Karen Muggleton

EQ Cafe Growth

Join us in this insightful, interactive EQ Cafe to practice emotional intelligence as we discover answers to these important questions, and see how to use “emotional intelligence” as a powerful ingredient for “growing on the inside” and building our capacity for flourishing.

You will learn:

  • The meaning of growth for success (let’s define success …)
  • How EQ supports personal and professional growth
  • What does it mean to grow as a society and world, and how could we do so?

Who: Anyone interested in practicing emotional intelligence -- for themselves, at work/home/school or as a coach/trainer/educator.

What: Free workshop

When: November 9th, 2018, from 11:15-12:30 PM

Where: Bulimba Library – 219 Oxford Street, Bulimba

How: Save your space by Registering

Questions: Please email Six Seconds' Network Leader, This email address is being protected from spambots. You need JavaScript enabled to view it.

CONFLICT MANAGEMENT – NOT MANAGING IT WILL COST YOU

Written by Karen Muggleton

25% of employees have reported that conflict or the avoidance of conflict has resulted in sickness or avoidance of work. Absenteeism and presenteeism account for an average of 3.2 days lost productivity per worker per year.

Conflict ManagementThat's big hit to your:

  • productivity;
  • customer service;
  • distribution;
  • brand;
  • bottom line profits;
  • your state of well-being

Case study after case study reveal the economic and emotional cost of conflict in the workplace. A recent report revealed conflict in Australia costs businesses $10 B per year! In addition, if not managed, conflict can progress to bullying,and new workplace health and safety legislation places a duty on workplaces to eliminate or minimise, as far as reasonably practicable, these risks to health and safety. This duty includes the implementation of strategies to prevent workplace bullying, and not being able to demonstrate that you have done so can land you in hot water.